Max Intensity Returns Policy

Thank you for choosing Max Intensity! We value your satisfaction and want to ensure you have a seamless shopping experience. Please read our Returns Policy carefully to understand how returns are processed.

1. Eligibility for Returns:

• To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
• Returns must be initiated within 30 days of the purchase date.

2. How to Initiate a Return:

• Please contact us via email at maxintensity20@gmail.com to initiate the return process.
• In your email, provide your order number, the item(s) you wish to return, and the reason for the return.
• Our customer service team will guide you through the return process and provide you with a return authorization.

3. Return Authorization:

• Once your return request is approved, we will provide you with a return authorization (RA) number.
• Clearly write the RA number on the outside of the package you are returning.

4. Shipping Your Return:

• You are responsible for the shipping costs associated with returning the item.
• Please ship the item to the address provided in the return authorization email.

5. Refund Process:

• Refunds will be issued within 7 business days of receiving the returned item.
• Refunds will be processed in the original form of payment.

6. Exchanges:

• We currently do not offer exchanges. If you wish to exchange an item, please initiate a return and place a new order.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at maxintensity20@gmail.com. We will arrange for a replacement or a refund.

8. Contact Information:

If you have any questions or concerns regarding our Returns Policy, please contact us at:
Email: maxintensity20@gmail.com

Note: Max Intensity reserves the right to refuse returns that do not meet the above criteria or are returned without proper authorization.

Thank you for shopping with Max Intensity! We appreciate your business and are committed to providing excellent customer service.

We offer standard tracked shipping across Ireland (1-3 days) for €6.50. Orders come with reliable tracking information. We currently ship only within Ireland. Contact us for any inquiries.

Max Intensity Privacy Policy

At Max Intensity, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect:

• Personal Information: When you make a purchase or sign up for an account, we may collect personal information such as your name, email address, shipping address, and payment details.
• Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information:

• We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
• Your non-personal information may be used to improve our website and enhance user experience.

3. Information Sharing:

• We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Security:

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account.

5. Cookies:

• We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (with your consent) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

6. Your Consent:

• By using our website, you consent to our privacy policy.

7. Changes to This Privacy Policy:

• We reserve the right to update or modify our Privacy Policy at any time. Any changes will be posted on this page.

8. Contact Information:

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Email: maxintensity20@gmail.com

Note: This Privacy Policy applies only to information collected through our website and not to information collected offline or through other channels.

Thank you for trusting Max Intensity with your personal information. We are dedicated to protecting your privacy and providing a secure online shopping experience.