Max Intensity Returns Policy

At Max Intensity, we want you to be satisfied with your purchase. If for any reason you are not, we offer a 14-day return policy.

Eligibility for Returns

To be eligible for a return, the item must be unused and in the same condition that you received it.

It must also be in the original packaging and tags. Items that are not eligible for returns include:

• Final sale items
• Items that are damaged or altered after delivery (incl. any stain or odors)
• Items that are returned more than 14 days after delivery

Return Process:

Returns are covered by you the customer. 

We recommend using a tracked service & ensuring you have proof of postage. We are not responsible if your parcel is lost before arriving to us and no refund will be given without the return being received .

Please include a note with your Name, Contact Details, Order Number & Reason for return inside the parcel. 

Refunds

Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If your refund is approved, we will process it and a credit will automatically be applied to your original method of payment.

Please note that it may take some time for the credit to appear on your account, depending on your bank or credit card issuer.

Exchanges

If you would like to exchange an item for a different size or colour, please contact us at maxintensity20@gmail.com. We will do our best to accommodate your request, but please note that availability may vary.

Contact Us

If you have any questions or concerns about our returns policy, please contact us at maxintensity20@gmail.com We will do our best to assist you.

We offer standard tracked shipping across Ireland & Northern Ireland (1-3 days) for €5.99.

Local Delivery in Dublin (within 10km) is FREE. Please ensure you give your phone number at checkout so that delivery can be scheduled.

Click & Collect: Did you know, we now offer click and collect? You can collect your items within 24hours! You can contact us on instagram if you require OUT-OF-HOURS Collection, However this may not be quaranteed.

Contact us for any inquiries.

Max Intensity Privacy Policy

At Max Intensity, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect:

• Personal Information: When you make a purchase or sign up for an account, we may collect personal information such as your name, email address, shipping address, and payment details.
• Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information:

• We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
• Your non-personal information may be used to improve our website and enhance user experience.

3. Information Sharing:

• We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Security:

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account.

5. Cookies:

• We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (with your consent) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

6. Your Consent:

• By using our website, you consent to our privacy policy.

7. Changes to This Privacy Policy:

• We reserve the right to update or modify our Privacy Policy at any time. Any changes will be posted on this page.

8. Contact Information:

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Email: maxintensity20@gmail.com

Note: This Privacy Policy applies only to information collected through our website and not to information collected offline or through other channels.

Thank you for trusting Max Intensity with your personal information. We are dedicated to protecting your privacy and providing a secure online shopping experience.